Shipping & Delivery

 

  • Processing & Delivery:
    • Once your order is processed we will ship your item and will email you your tracking number.
    • For order consisting of pre-order items, paid order will be delivered within 7-12 working days.
    • For order with items in stock, paid order be delivered within 1-3 working days.
    • Usually shipping takes about 1 business days to reach you in West Malaysia and about 2 business days in East Malaysia.
    • When nearing festive or holiday season, delivery may take longer time due to high volume of orders. It is also usual for posting to be slower due to high volume of shipping in the post office
    • Shipping fee is flat rate RM7 for postage within West Malaysia and RM10.50 East Malaysia per order.

 

  • ​We Ship Worldwide:
    • We ship worldwide. Shipping worldwide and order will be posted via registered snail mail. Shipping duration for international delivery will take 20-30 business days.

 

  • Beads Measurement
    • Kindly take note the size of a bead are measured from one end to the other end. For example:

beads measurement

  • COD / Pickup Service / Retail Store. We do not provide COD service or self-collection service at the moment.

 

  • Payment via manual bank transfer:
    • Kindly take note that balance for payment can only be paid via credit into your Crafty Cabin account as it is prohibited to send cash via post. The amount of credit will automatically be deducted from your future purchase during check out.
    • For example, amount of your order is RM141.50 and you banked in RM150 via ATM. Balance of RM8.50 will be credited to your account in Crafty Cabin and RM8.50 will be deducted from the total amount of your next order.

 

  • Payment options within Malaysia:
    • Bank Transfer Method via Maybank  or online banking only at the moment.

 

  • Payment option for International buyers:
    • Maybank / Western Union

 

  • Returns and refunds. If there's defect in the items, please contact us so that we may assist you.

 

  • Free shipping will be offered from time to time.

  • Customs and tax. CraftyCabin.com do not charge any sales tax. However, you may be required to pay customs and duties before the local customs release your package, if your package is big. Please learn about the customs regulations of your country before buying online.

  • All items are 100% new and in good condition.

  • We ship via Poslaju or Skynet.

  • Vendors are not allowed to sign up as affiliates and vice-versa.